HomeOur Support ServicesRemote Support


Remote support is a cost effective way of solving even the toughest of IT issues.

How does Remote Support work?
All you need for this service to work is an active Internet connection.
1- Complete the form below to book a suitable schedule for the support session.
2- Await your confirmation e-mail containing a payment link.
3- Once we receive payment, we will send you an e-mail containing the support session link.
4- Simply click the session link and instantly connect to our technician.

The remote software itself requires minor intervention from you. Once the software is initialised, our technician will be able to see exactly what is on your screen and, with your permission, control the system remotely. You can take back control of the session any time. Upon ending the session,


What is the pricing for Remote Support?
30 minute session - £15.00
60 minute session - £25.00
Sessions longer than 60 minutes are charged additionally at £13.00 per 30 minute blocks.

* E-mail address (This must be a valid e-mail address!):


* Your name:


* Postcode:


Contact Number:


* Support Session Prefered Schedule:
Time (12hr):

* Support Session Duration Requested (See pricing above):
60 Minute Session
30 Minute Session
Sessions longer than 60 minutes are then charged additionally at £13.00 per 30 minute blocks.

* Brief description of the issue:


Please select your Operating System:


* I Agree to the Terms & Conditions

* Required Fields. ** By clicking Submit, you agree to our Terms & Conditions

 

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